As of March 18th, the USCIS has suspended routine in-person services until at least April 1 to help slow the spread of Coronavirus Disease 2019 (COVID-19). We have been informed that USCIS staff will continue to perform duties that do not involve contact with the public. This includes processing pending petitions for extensions, change of status, amendments, etc. In keeping with the nationwide trend, our office has resorted to working remotely.
You may continue to call the Office and enter your caseworker’s extension to be connected. However, the best way to reach us is via email. The physical filing of petitions is being coordinated as and when packages are received in the Office. Please alert us to any emergency and we will do our best to accommodate special requests. If, for any reason, Connecticut declares a lock down of all non-essential personnel and services, we will be unable to process and file your petitions. We are working through the American Immigration Lawyers Association (AILA) to obtain an update from the USCIS about a workaround in this situation. AILA’s letter to the USCIS is reproduced at: https://twitter.com/KidambiLaw/status/1239925559058206720
Thank you for your understanding and cooperation.
Please stay safe.