USCIS online accounts have been glitching and we have received reports that USCIS is aware of the issue and is working to resolve the problems users are facing. As a result, apart from using it to register H-1B CAP cases, we will be offering clients the option of continuing to paper file H-1B cases for this fiscal year. You will be receiving a phone call from our Office to go over the process and how to set up “Organizational accounts”. If you do not hear from us by the end of next week, kindly feel free to email intake@kidambi.com to follow up.

https://my.uscis.gov/